Shipping policy
Shipping Policy
Last Updated: August 24, 2026
At LUXORA BEAUTY, we want our customers to know what to expect when an order is placed and shipped. This Shipping Policy explains the destinations we serve, available shipping methods, delivery estimates, applicable shipping fees, and other important information concerning order delivery.
1. Where We Deliver
LUXORA BEAUTY currently provides delivery services only within the United States.
We do not offer international shipping. Orders cannot be shipped to addresses located outside the United States under our current shipping arrangements.
A valid and complete U.S. shipping address must be provided when placing an order.
2. U.S. Shipping Options
The following shipping methods are available for qualifying domestic orders:
Express Shipping
Delivery estimate: 1–2 business days
Shipping fee: $15.00
This option is available for customers who would like expedited delivery.
Standard Shipping
Delivery estimate: 3–5 business days
Shipping fee: $8.00
Free Standard Shipping on $70+ Orders
When the qualifying order amount is $70.00 or more, Standard Shipping is provided FREE of charge.
Minimum qualifying purchase: $70.00
Delivery estimate: 3–5 business days
Shipping fee: $0.00
Free Standard Shipping does not apply to Express Shipping. Customers selecting Express Shipping will be charged the regular $15.00 fee.
3. Shipping Rates at a Glance
Our current domestic shipping terms are:
Express Shipping — 1–2 business days — $15.00
Standard Shipping — 3–5 business days — $8.00
Standard Shipping on orders of $70.00 and up — 3–5 business days — FREE
Your available shipping method and applicable charge will be displayed at checkout before payment is completed.
4. Order Processing
After we receive an order, it may require verification, preparation, and packaging before shipment.
Processing time is separate from the estimated delivery timeframe associated with the selected shipping service. The 1–2 business day Express and 3–5 business day Standard estimates generally refer to carrier transit after the package has been prepared and shipped.
Orders placed during weekends or recognized holidays may begin processing on the next business day.
5. Delivery Time Estimates
Business days generally mean Monday through Friday, excluding Saturdays, Sundays, and applicable holidays.
All delivery timeframes stated in this policy are estimates. They should not be considered guaranteed delivery dates.
Actual delivery times may be affected by carrier operations, severe weather, transportation disruptions, holidays, unusually high shipment volumes, or other circumstances outside the reasonable control of LUXORA BEAUTY.
6. Address Information
Customers are responsible for ensuring that their shipping details are complete and accurate before submitting an order.
Please review the following information carefully:
Recipient's full name
Street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code
Incorrect or incomplete information may cause a shipment to be delayed, returned, or delivered incorrectly.
If you discover an error after completing your order, contact LUXORA BEAUTY as soon as possible. We will make reasonable efforts to assist before shipment, but we cannot guarantee address modifications once an order has entered processing or has been transferred to a carrier.
7. Shipment Tracking
When available, tracking information may be provided after an order has been dispatched.
Please allow time for the shipping carrier to scan the package into its system. Tracking details may not display movement immediately after a shipping label has been generated.
Once activated, the carrier's tracking service should provide the most recent available information concerning the progress of your shipment.
8. Delayed Deliveries
While we aim to provide reliable delivery estimates, shipping delays may occasionally occur.
Delays can result from severe weather, carrier service interruptions, transportation issues, peak-season demand, holidays, or other unexpected circumstances beyond our reasonable control.
If your shipment appears to be substantially delayed, please contact us so we can review the available tracking information and assist where reasonably possible.
9. Undeliverable or Returned Orders
A package may be returned to LUXORA BEAUTY if the carrier cannot complete delivery because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, or another delivery-related problem.
If your package is returned as undeliverable, please contact us to discuss the available options.
When reshipment is required because inaccurate or incomplete delivery information was originally provided by the customer, additional shipping charges may apply.
10. Packages Marked as Delivered
If carrier tracking indicates that your order was delivered but you cannot locate the package, please check your mailbox, porch, entrance, reception area, or other locations where the carrier may have left it.
We also recommend checking with household members, neighbors, building management, or the shipping carrier when appropriate.
If the package remains missing, please contact LUXORA BEAUTY with your order information so we can review the available shipment details and provide reasonable assistance.
11. Damaged Shipments
Please inspect your order after delivery.
If the package or merchandise appears to have been damaged during transit, contact us promptly. We recommend keeping the original shipping carton and packaging materials and taking clear photographs documenting the condition of the package and affected products.
Any applicable return, refund, exchange, or replacement may also be handled according to our Return & Refund Policy.
12. International Orders
LUXORA BEAUTY does not ship internationally.
Our current shipping services are restricted to eligible addresses within the United States. Orders requiring delivery to another country cannot be fulfilled.
13. Policy Updates
LUXORA BEAUTY may update this Shipping Policy periodically to reflect changes in our shipping services, rates, fulfillment procedures, carrier arrangements, or other operational requirements.
Revised terms will be published through our online store with the applicable updated date.
Contact LUXORA BEAUTY
For questions concerning shipping charges, delivery estimates, tracking, or an existing order, please contact us:
LUXORA BEAUTY
Address: 734 Elm Ave, Chula Vista, CA 91910, United States
Phone: 619-453-9600
Email: lochuy170@gmail.com