Terms of service

TERMS OF SERVICE

Effective Date: August 24, 2026

Welcome to LUXORA BEAUTY. These Terms of Service (“Terms”) govern your access to our online store, your use of the website, and any purchase or interaction made through our services.

In these Terms, “LUXORA BEAUTY,” “we,” “us,” and “our” refer to LUXORA BEAUTY. “You,” “your,” “customer,” and “user” refer to any person who visits our website, places an order, communicates with us, or otherwise uses our services.

By accessing our store or completing a purchase, you agree to these Terms and to the additional policies referenced throughout them. If you do not agree with these conditions, please discontinue use of our website.

1. ACCEPTANCE OF THESE TERMS

Your use of our website is subject to these Terms.

By placing an order, you confirm that you are legally capable of entering into the transaction and that your use of the store complies with applicable law.

If you are below the age of majority in your jurisdiction, you may use our store only with the appropriate involvement or authorization of a parent or legal guardian where required.

2. PURPOSE OF OUR ONLINE STORE

Our website is provided to allow customers to browse products, review product information, complete purchases, contact us, and access other shopping-related features.

You may use the store only for lawful and legitimate purposes.

You must not use our services to engage in fraud, abuse, unlawful conduct, or activity intended to interfere with the website, our business, another customer, or any third party.

3. PRODUCT INFORMATION

We make reasonable efforts to present accurate information regarding products available through LUXORA BEAUTY.

Product pages may include photographs, descriptions, dimensions, materials, features, specifications, or other relevant details.

Because of differences in photography, lighting, screen settings, and manufacturing or packaging updates, the actual appearance of a product may differ slightly from its online presentation.

We may revise product information when necessary to improve accuracy.

4. AVAILABILITY OF MERCHANDISE

All products are subject to availability.

An item shown on our website may become unavailable before an order is processed or accepted.

We may reasonably limit quantities, discontinue products, or change our merchandise selection.

If we are unable to fulfill an item after payment has been collected, we will issue any refund due in accordance with applicable law and our policies.

5. PRICES AND FEES

Prices are displayed through our website and may change for future purchases.

The amount payable at checkout may include:

Product prices;
Applicable sales taxes;
Shipping charges;
Promotional discounts; and
Other charges disclosed before payment.

You are responsible for reviewing the total amount before confirming your order.

6. PRICING OR LISTING ERRORS

Despite reasonable efforts, our website may occasionally contain a pricing error, inaccurate description, outdated availability status, or other incorrect information.

We may correct genuine errors when identified.

If a material error affects an order before fulfillment, we may contact you with corrected information or cancel the affected item.

If payment has already been collected for a canceled item, we will return the amount owed.

7. PLACING AN ORDER

Submitting an order through our website means that you are requesting to purchase the selected merchandise.

An automated confirmation generally indicates that we have received your order information and does not necessarily constitute final acceptance.

Before fulfillment, we may review payment authorization, product availability, shipping details, billing information, and other relevant transaction information.

8. ORDER ACCEPTANCE AND REFUSAL

We reserve the right to accept, decline, or cancel an order for legitimate operational, legal, or security reasons.

Examples include:

Product unavailability;
Failed payment authorization;
Incorrect pricing or product information;
Incomplete or materially inaccurate customer details;
Suspected fraud or unauthorized activity;
Purchase-limit violations;
Shipping restrictions; or
Legal limitations on fulfillment.

If an order is canceled after payment has been successfully collected, we will issue the appropriate refund.

9. CUSTOMER-PROVIDED INFORMATION

You agree to provide accurate and current information when using our store.

Please carefully review your:

Name;
Email address;
Telephone number where requested;
Billing information;
Shipping address; and
Payment information.

If you notice an error after placing an order, contact us promptly.

We may attempt to correct the information where possible, but changes cannot be guaranteed after fulfillment begins.

10. PAYMENT AUTHORIZATION

You may pay using any payment method offered through checkout.

By providing payment information, you represent that you are authorized to use the selected payment method and authorize the charge associated with your order.

Payment processing may be handled by independent third-party providers.

We may delay or cancel a transaction if payment authorization fails or if reasonable verification is required.

11. SECURITY AND FRAUD REVIEW

We may use reasonable measures designed to detect potentially fraudulent or unauthorized transactions.

Orders presenting unusual activity may be held for verification.

We may request additional information where reasonably necessary to confirm transaction legitimacy.

You must not knowingly use another person's payment information without authorization or submit false information to avoid fraud-prevention controls.

12. SHIPPING TERMS

Orders are shipped in accordance with our separate Shipping Policy and any shipping options shown at checkout.

The Shipping Policy may describe:

Processing times;
Available shipping methods;
Shipping fees;
Estimated delivery timeframes; and
Geographic limitations.

Customers should review the Shipping Policy before completing a purchase.

13. DELIVERY ESTIMATES

Delivery estimates are provided for general guidance and are not guarantees unless expressly stated otherwise.

Delivery may be affected by carrier operations, weather, holidays, transportation interruptions, seasonal demand, incorrect addresses, or other circumstances beyond our reasonable control.

If a shipment experiences a significant delay or delivery issue, please contact us.

14. SHIPPING ADDRESS RESPONSIBILITY

You are responsible for providing a complete and accurate shipping address.

If you notice an error after placing an order, contact LUXORA BEAUTY as soon as possible.

We may attempt to update the address before shipment, but we cannot guarantee that changes will be possible once fulfillment or carrier processing has started.

15. ORDER CHANGES

You may request changes to your order before fulfillment has progressed too far.

Whether a modification is possible depends on the order's current status.

Changes to products, quantities, addresses, or other order details cannot be guaranteed once processing begins.

16. ORDER CANCELLATIONS

Cancellation requests should be submitted promptly.

An order that has already been processed or shipped may no longer be eligible for cancellation.

If an order has shipped, your available options may instead be governed by our Return & Refund Policy.

Approved cancellations will be refunded through the applicable payment method.

17. RETURNS AND REFUNDS

Our separate Return & Refund Policy explains the conditions, procedures, and timeframes applicable to eligible returns, exchanges, and refunds.

Customers should review that policy before making a purchase.

Return eligibility may depend on factors such as the product type, condition, applicable return window, and other requirements described in the policy.

Nothing in our policies is intended to restrict mandatory consumer rights under applicable law.

18. PROMOTIONS AND SPECIAL OFFERS

We may periodically offer discount codes, promotional prices, sales events, or other special offers.

Promotions may include conditions relating to:

Eligible merchandise;
Minimum order amounts;
Expiration dates;
Redemption limits;
Customer eligibility; or
Combination with other offers.

We may reject expired, fraudulent, duplicated, manipulated, or otherwise unauthorized promotional uses.

19. CUSTOMER ACCOUNTS

If our website provides account functionality, you are responsible for protecting your login credentials.

You should take reasonable precautions to prevent unauthorized access to your account.

Please contact us if you believe your account has been compromised.

We may temporarily restrict access where reasonably necessary for security or fraud-prevention purposes.

20. PERSONAL INFORMATION AND PRIVACY

Our handling of personal information is governed by our Privacy Policy and applicable privacy laws.

The Privacy Policy explains how information may be collected, used, retained, disclosed, and protected.

We encourage customers to review that policy in connection with these Terms.

21. INTELLECTUAL PROPERTY

Our website may include text, logos, photographs, graphics, product descriptions, layouts, designs, trademarks, and other materials protected by intellectual property laws.

Such materials may be owned by LUXORA BEAUTY, licensed to us, or owned by other applicable rights holders.

Access to our website does not transfer ownership of these materials to you.

Unless permitted by law or authorized by the applicable rights holder, protected content may not be copied, reproduced, distributed, modified, republished, sold, or commercially exploited.

22. CUSTOMER REVIEWS AND SUBMISSIONS

If you submit reviews, comments, images, suggestions, or other content, you are responsible for ensuring that you have the legal right to provide such materials.

Submitted content must not knowingly:

Infringe another person's intellectual property rights;
Unlawfully disclose private information;
Contain malicious software or harmful code;
Include fraudulent or materially deceptive statements;
Contain unlawful threats or harassment; or
Otherwise violate applicable law.

We may moderate or remove customer submissions when reasonably necessary.

23. THIRD-PARTY SERVICES

Our store may rely on independent providers for services such as hosting, payment processing, analytics, communications, technology, fulfillment, or shipping.

These third parties may maintain their own terms and privacy practices.

To the extent permitted by law, we are not responsible for independent acts or service interruptions that fall outside our reasonable control.

24. EXTERNAL WEBSITES

Our website may contain links to websites or resources operated by third parties.

A link does not necessarily mean that LUXORA BEAUTY controls, guarantees, or endorses the external website.

Before entering into a transaction with a third party, you should review its terms, privacy practices, and other applicable conditions.

25. PROHIBITED USES

You may not use our website or services to:

Engage in unlawful or fraudulent activity;
Attempt unauthorized access to systems or accounts;
Introduce malware, viruses, or malicious code;
Circumvent website security measures;
Deliberately interfere with website operation;
Unlawfully collect personal information;
Infringe intellectual property or privacy rights;
Impersonate another person for deceptive purposes;
Send unauthorized spam or harmful communications; or
Assist others in prohibited activity.

We may restrict or terminate access if we reasonably determine that a material violation has occurred.

26. WEBSITE OPERATION AND MAINTENANCE

We aim to maintain reliable access to our online store, but uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, software updates, technical issues, security measures, network outages, or third-party service failures.

We may modify or temporarily suspend website functions where reasonably necessary to maintain or improve our services.

27. CORRECTIONS AND UPDATES

We may correct or update website content to address errors, omissions, outdated information, or technical inaccuracies.

Such updates may concern product descriptions, pricing, inventory, promotions, shipping information, or other store content.

Where a material correction affects an existing order, we will address the transaction appropriately and in accordance with applicable law.

28. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee continuous or error-free operation.

Products may be subject to separate warranties provided by manufacturers, suppliers, or other parties where applicable.

Nothing in these Terms excludes warranties, consumer guarantees, or statutory protections that cannot legally be excluded.

29. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LUXORA BEAUTY will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or services where such liability may legally be limited.

Any limitation stated in these Terms applies only to the extent permitted by law.

Nothing in these Terms excludes liability or legal remedies that cannot lawfully be excluded.

30. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify LUXORA BEAUTY against reasonable third-party claims, losses, liabilities, damages, and expenses resulting from your unlawful use of our services, material breach of these Terms, or infringement of another person's rights.

This provision does not apply where applicable law requires LUXORA BEAUTY to remain responsible.

31. SEVERABILITY

If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, it will be limited or severed only to the extent required.

The remaining provisions will continue in effect.

32. SUSPENSION OR TERMINATION

You may discontinue use of our website at any time.

We may suspend or terminate access when reasonably necessary because of fraud, unlawful conduct, security concerns, misuse of our services, or material violations of these Terms.

Rights and obligations intended to survive termination will continue to apply to the extent permitted by law.

33. ENTIRE AGREEMENT

These Terms, together with our applicable Privacy Policy, Shipping Policy, and Return & Refund Policy, form the agreement governing your use of our store and applicable purchases.

Our failure to immediately enforce a provision does not constitute a permanent waiver of that provision.

34. GOVERNING LAW

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of California.

Nothing in this provision is intended to eliminate or reduce mandatory consumer protections available under applicable law.

35. CHANGES TO THESE TERMS

We may revise these Terms from time to time to reflect changes in our operations, website features, product offerings, business practices, technology, or legal requirements.

The revised version may be posted on our website with an updated effective date.

Where applicable law requires notice or consent for material changes, we will comply with those requirements.

36. CONTACT LUXORA BEAUTY

If you have questions regarding these Terms of Service, an order, or your use of our online store, please contact us using the information below.

Shop Name: LUXORA BEAUTY
Address: 734 Elm Ave, Chula Vista, CA 91910, United States
Phone: +1 619-453-9600
Email: lochuy170@gmail.com